Industries

We help industrial and engineering organizations make critical knowledge usable, reliable, and future-proof. Our most relevant services include:

• Technical documentation, manuals, and work instructions: Clear, consistent documentation that supports safe operation, efficient maintenance, and reliable day-to-day work on the shop floor and in the field.

• Restructuring and consolidation of existing documentation: Bringing scattered files, legacy manuals, and ad-hoc instructions together into one coherent, maintainable documentation structure.

• Documentation prepared for safe and reliable AI use: Structuring documentation so it can be used by AI assistants without introducing errors, compliance risks, or loss of control.

• Clear translation of legal, regulatory, and policy frameworks: Turning CE, ISO, safety, and compliance requirements into practical guidance that teams can actually apply in their daily work.

• Tender and procurement documentation support: Structuring and aligning technical, legal, and operational documentation for complex tenders, ensuring requirements are clearly addressed and evidence is consistent and traceable.

We support aerospace and defense organizations where documentation, traceability, and accountability are critical to safe and reliable operations. Our most relevant services include:

• Technical documentation, manuals, and work instructions: Precise, controlled documentation that supports complex systems, long lifecycles, and strict requirements for accuracy and traceability.

• Documentation prepared for safe and reliable AI use: Structuring documentation so AI tools can be used in a controlled, auditable way, with clear sources, boundaries, and human oversight.

• Clear translation of legal, regulatory, and policy frameworks: Making standards, regulations, and contractual obligations understandable and actionable across engineering, operations, and management.

• Gap analyses that compare the current situation with potential performance: Assessing documentation, knowledge flows, and risks to identify weaknesses, compliance gaps, and concrete opportunities for improvement.

• Tender and compliance documentation support: Translating tender requirements into clear, auditable documentation structures that support traceability, compliance, and review across engineering, legal, and program teams.

We help consumer electronics teams turn complex products into experiences people actually understand, use, and trust. Our most relevant services include:

• Technical documentation, manuals, and work instructions: Clear, user-focused documentation that helps customers get value from products quickly, without frustration or support calls.

• Explanation formats that make systems and risks clear at a glance: Visual and structural explanations that clarify how products work, what to do, and what to avoid, across languages and markets.

• Documentation prepared for safe and reliable AI use: Structuring product documentation so it can power support assistants and self-service tools without spreading errors or misinformation.

• Internal document-based Q&A systems with source references: Enabling support, product, and marketing teams to access accurate answers fast, grounded in approved product documentation.

We help technology and telecommunications organizations scale knowledge without losing control, clarity, or trust as systems, teams, and products evolve. Our most relevant services include:

• Knowledge systems and content models for sustainable knowledge retention: Designing clear, scalable knowledge structures that support fast-growing teams, complex products, and continuous change.

• Documentation prepared for safe and reliable AI use: Making documentation usable by AI tools while keeping accuracy, ownership, and governance firmly in place.

• Internal document-based Q&A systems with source references: Enabling teams to find reliable answers quickly, backed by verified sources rather than guesswork or hallucination.

• Workshops on documentation, knowledge transfer, and applied AI: Helping teams adopt better documentation and AI practices in a practical, hands-on way that fits their daily work.

We help public organizations make policies, rules, and systems understandable, usable, and trustworthy for both employees and the people they serve. Our most relevant services include:

• Clear translation of legal, regulatory, and policy frameworks: Turning laws, policies, and regulations into clear guidance that supports consistent decision-making and day-to-day execution.

• Visualization of responsibilities, processes, and compliance flows: Making roles, responsibilities, and procedures visible at a glance, reducing ambiguity and operational friction.

• Clarity reports with concrete findings and prioritised recommendations: Providing clear assessments of where information breaks down, with actionable steps to improve clarity, accessibility, and trust.

• One-page overviews and decision maps for complex topics: Condensing complex public-sector issues into clear, shareable formats that support alignment, communication, and accountability.

• Tender and procurement documentation support: Turning calls for tender into clear, workable documentation by structuring requirements, responsibilities, and evidence in a way that supports transparent evaluation and decision-making.

We help social organizations create clarity in complex, human-centred systems, so teams can focus on impact instead of navigating confusion. Our most relevant services include:

• One-page overviews and decision maps for complex topics: Clear, accessible summaries that help teams, partners, and stakeholders understand priorities, trade-offs, and next steps.

• Clear translation of legal, regulatory, and policy frameworks: Making funding rules, governance requirements, and responsibilities understandable and workable in daily practice.

• Knowledge systems and content models for sustainable knowledge retention: Structuring knowledge so it remains accessible and usable despite staff turnover, growth, or changing programmes.

• Facilitation of change, adoption, and handover processes: Supporting transitions, onboarding, and collaboration through structured working sessions that align people and information.