Deliverables

Technical documentation, manuals, and work instructions

Restructuring and consolidation of existing documentation

Knowledge systems and content models for sustainable knowledge retention

Handover workflows (e.g. senior to junior, project to operations)

Tender and procurement documentation support

Infographics, system diagrams, and process visualizations

One-page overviews and decision maps for complex topics

Visual summaries of conversations, workshops, and decision processes

Explanation formats that make systems and risks clear at a glance

Documentation prepared for safe and reliable AI use

RAG-based chatbots that provide more accurate, context-specific, and up-to-date answers

Internal document-based Q&A systems with source references

Knowledge structures and guardrails for responsible AI adoption

Clear translation of legal, regulatory, and policy frameworks

Visualization of responsibilities, processes, and compliance flows

Practical formats that connect legal requirements to daily operations

Design bridges between governance, risk, and real-world use

Translation of tender requirements into actionable documentation

Copy grounded in technical documentation and expert knowledge

Translation of complex systems into clear, usable language

Consistent terminology and language frameworks

AI-ready copy with clear intent and traceable sources

Gap analyses that compare the current situation with potential performance

Quick scans and audits of documentation, knowledge flows, and risk areas

Clarity reports with concrete findings and prioritised recommendations

Proof-of-concepts and pilots to test assumptions and approaches

Workshops on documentation, knowledge transfer, and applied AI

Training sessions for teams (technical writing and copywriting, business communication, and the use of generative and agentic AI tools)

Facilitation of change, adoption, and handover processes

Working sessions where analysis, creation, and decision-making converge